The Auto-Reply Email is a system-generated email that is automatically sent to the survey-taker immediately upon completion of a survey. The email includes a summary of the survey taker's response and can be completely customized with the Premium planThe Auto-Reply Email can be configured using the Email Address question type and is enabled by default. The following table shows the Auto-Reply Email options as available in each plan:


PlanCustomize Auto-Reply Content?Disable Auto-Reply?
Premium
Yes, Text or HTML editorYes
ProNo, Survey Response Summary OnlyYes
Individual
No, Survey Response Summary Only
Yes
FreeNo, Survey Response Summary Only
 No

 


 How to Update the Auto-Reply Email Settings


1. Add or edit the Email Address question type.




2. Toggle on the Enable Auto Reply switch to enable or disable the auto-reply email.




3. If you have the Expert plan, you can customize the email content.


a. Ensure Enable Auto Reply switch is toggled.


b. Enter a Sender Email. This is the email address that will be displayed in the From field of the Auto-Reply Email.


c. Enter a Subject for the Auto-Reply Email.


d. Select the Text editor or the HTML editor.


e. Create your Message using the Text Editor or the HTML Editor.


Text Editor




HTML Editor



4. Click Save.