If your account was created prior to December 16th, 2013 your account has a "Grandfathered" status and is incompatible with some features which were released after this date.
Features which are not supported for Grandfathered accounts, including but not limited to:
- Auto-Reply Email
- Random Winner
- Access to the Web App "Device Management" Page
- API v2
If you would like to switch your account to a new account please contact firstname.lastname@example.org