Billing

Additional information about billing policies

Billing Overview
QuickTapSurvey is a software platform that is purchased as a recurring subscription with either monthly or annual billing. The subscription cost is based on...
Thu, 31 May, 2018 at 1:11 PM
Update Credit Card Details
If your credit card details have changed, you should update them immediately using the QuickTapSurvey Web App. How to Update Your Credit Card Deta...
Wed, 12 Sep, 2018 at 9:44 AM
Update Billing Address
If your billing address has changed, you should update it immediately using the QuickTapSurvey Web App. How to Update Your Billing Address 1....
Wed, 12 Sep, 2018 at 9:44 AM
View Invoices/Receipts
You can view and print your invoices/receipts using the QuickTapSurvey Web App. How to View Invoices / Receipts 1. Log in to the QuickTapSurve...
Wed, 12 Sep, 2018 at 9:44 AM
Refund Policy
QuickTapSurvey is a software platform that is purchased as a recurring subscription with either monthly or annual billing.  Billing Day Your billing d...
Mon, 3 Apr, 2017 at 2:58 PM
Tax Rates - Canadian Customers
If you are located inside of Canada you will be required to pay the following tax rate by province: Province Tax Rate Alberta 5% British Columb...
Mon, 30 Oct, 2017 at 12:47 PM
Pay by Check, Wire Transfer, or Electronic Funds Transfer
Our preferred method of payment is online by credit card. However, we also accept payment by check, wire transfer or electronic funds transfer, provided ...
Tue, 9 Jun, 2015 at 2:27 PM
Pause your Subscription
If you no longer need to use the QuickTapSurvey platform you have two options, you can pause your subscription for up to 90 days or you can delete your acc...
Wed, 12 Sep, 2018 at 9:23 AM
Delete Account
You can delete your account at any time by using the QuickTapSurvey Web App. When you delete your account, the account will be completely removed from the s...
Wed, 12 Sep, 2018 at 9:43 AM
Enterprise Discount
The Enterprise Discount is reserved for customers who require 25 or more device licenses. If you qualify for this discount, please contact our Sales Dep...
Wed, 18 Oct, 2017 at 10:12 AM