Getting Started FAQ

Frequently asked questions about getting started with QuickTapSurvey

How do I change my language in QuickTapSurvey?
The language displayed by QuickTapSurvey is based on the browser and mobile device language settings. To change the language of the QuickTapSurvey Web App y...
Tue, 21 Jul, 2015 at 3:01 PM
I can't log in. What do I do?
Troubleshooting Your Username or Email IS NOT Case-Sensitive When logging in, the username/email address field is NOT case-sensitive, meaning that the ...
Wed, 29 Nov, 2017 at 12:55 PM
Inaccessible surveys when trying to upgrade?
If during the process of upgrading your account, you have received this warning message: This means one or several of the surveys on your accoun...
Mon, 4 Jun, 2018 at 12:03 PM
Why don't 4 byte characters display consistently?
QuickTapSurvey offers limited support of 4 byte characters.  Some Asian languages use a small number of 4 byte characters which will be displayed an...
Tue, 21 Jul, 2015 at 3:05 PM